Return & Exchange Policy – DealsPk.com

At DealsPk.com, customer satisfaction is our top priority. We offer a simple and transparent return and exchange policy to ensure a worry-free shopping experience for our valued customers across Pakistan.

✅ Return Eligibility

You can return a product if:

  • You received the wrong item.

  • The item is damaged or defective.

  • The product delivered is incomplete or different from what was ordered.

📦 Return requests must be made within 3 days of delivery.

📋 Return Conditions

  • The item must be unused, unwashed, and in its original packaging.

  • Include invoice/receipt and all original tags or accessories.

  • Products like undergarments, cosmetics, and food items are not returnable for hygiene reasons.

🔁 Exchange Option

If you want to exchange a size, color, or product, please mention the reason clearly while contacting us. Exchange is subject to stock availability.

🚚 How to Request a Return

  1. WhatsApp or call us at 0300-4471714

  2. Or email us at order.dealspk@gmail.com

  3. Provide your Order Number, product details, and reason for return

Our team will respond within 24 hours and guide you through the next steps.

💸 Refund Process

  • If eligible, your refund will be processed within 5–7 business days after we receive and inspect the product.

  • Refunds are made via bank transfer or JazzCash/EasyPaisa, depending on your preference.